Ektelligen

What sets us apart from the competition?

Experience

Our team of experts bring to you a combined experience of over 100 years of molding healthcare businesses into highly productive and reliable organizations. Our experts have extensive experience in establishing benchmarks for Quality and Compliance in major academic healthcare organizations. They have applied those standards to Fortune 500 healthcare establishments to help transform them into world class operations. Our experts have served in leadership roles among the leading healthcare operations in both academic and commercial enterprises. Partner with us to transform your business.

Learn More

Value-Driven Model

Healthcare, as a service based industry, is fast recognizing the need to define tasks as value-added or not. From the world of manufacturing, the know-how to minimize non-value added steps in processes can realize tremendous savings. We evaluate your work space and processes to make them efficient and lean by focusing on the 8 key wastes in Healthcare Industry. From working with vendors to subject matter experts in our clients’ own facilities, we champion your process improvement initiatives by identifying key non-value added tasks, minimize if not eradicate them from your processes.

Learn More

Our Approach

We see Quality, Compliance and Safety in Healthcare as the three prongs of a successful reliable organization. We, therefore, use the tools of quality management to achieve the best results in Quality, Compliance and Safety by objectively finding the root causes of variances and eliminating them from your operation. By reducing variations in process and adherence to procedures, we help you instill a culture of quality, integrity and safety. This helps deliver results and real transformations by cutting costs, increasing revenue, improving quality, fostering an ethical and compliant work environment.

Learn More

What We Do

Consulting

Our experienced consultants partner with you in myriad ways, from guiding you with compliance issues with regulatory agencies to helping you with planning and overseeing project management initiatives and identifying organic and inorganic growth strategies for your business.

Learn More

Leadership

We help you transform your business culture to one that is continually driven by ethics, value-, cost-, and quality-consciousness, thereby improving your business in each of these areas. By transforming your business culture, you establish personal and professional trust between leadership and staff.

Learn More

Utilization

We help you monitor and reduce over utilization of tests, especially those for which reimbursement in unlikely. At the same time, we help you identify underutilized tests that are a standard of practice and help develop a strategy to encourage ordering of those tests.

Learn More

Growth

We have seen a great deal of activity in the healthcare industry in the form of realizing growth through mergers and acquisitions. Inorganic growth increases capacity but is rarely profitable. Inorganic growth has to be coupled with organic growth to realize a profitable business model. We help you initiate a culture of continuous process and quality improvement and build a strong physician outreach program based on accumulated benchmarking data from the highest performing businesses and laboratories.

Learn More

Compliance

A healthcare provider participating and accepting Medicare Managed Care is required to have implemented an effective compliance program. In addition to Medicare Managed Care, the growing trend of many of the providers and suppliers now participating in state Medicaid program are also required to have an effective compliance program in place. Following suit, private payors are adding a requirement that providers and suppliers implement a compliance plan in order to participate in their program.

Learn More

Benchmarking

How do you truly evaluate your business practices and performance? Our experienced associates have years of experience transforming world class healthcare facilities, including reference and hospital-based outpatient laboratories. Our associates have been part of teams tasked with organizing Malcolm Baldridge evaluations for Quality. We help you evaluate your current performance and practices with the industry high performers. Our experts work with you to turn these evaluations into opportunities for improvement.

Learn More

Our Deliverables

Hard Savings

Thoroughly understanding the cost structure of your lab is imperative to managing your costs. Ektelligen® helps you improve utilization and tighten up your billing, resulting in higher profits, lower costs, and improved patient outcomes. By implementing advanced cost accounting (ACA) measures, all sources of costs and revenues are known, giving an accurate, real-time snapshot of financial performance, demonstrating both strengths and opportunities for improvement.

Learn More

Soft Savings

Through continuous process improvement initiatives, Ektelligen® helps clients lower employee frustration, improve corporate trust and improve employee job satisfaction - all difficult to quantify in dollars and cents, hence often overlooked by management. All of these challenges, though, do impact the bottom line in the form of poor productivity and increased churn. For example, the acquisition of equipment that improves employee safety but is productivity-neutral may be overlooked as a non-value added acquisition. However, when considering the cost of medical and legal expenses saved from a reduction in accidents, and the mitigation of expensive churn as employees become more engaged, productive, and valued, the new acquisition can be seen as a worthwhile investment.

Learn More

Analytics

We employ methods to deal with the "big data" laboratories generate. Our tools and methods help our clients derive information and develop insights from the voluminous and complex data they generate, uncovering hidden relationships, patterns, correlations, and trends. These novel tools and techniques enable the clinical laboratory to increase quality of patient care, create accurate performance benchmarks, and maximize revenue. Our tools empower our clients in collecting and combining employee performance data across entire health care systems, to derive evidence-based best-practices, leading to realistic benchmarking.

Learn More

Operations Excellence

We partner with our clients to help them transform into well-functioning organizations, achieving operations excellence through maximizing the utility of their resources, thereby creating satisfied customers and patients. Our clients develop a clear vision, an effective organizational structure, robust problem-solving skills, and visionary leadership. Underscoring and binding these traits is the practice of Continuous Quality Improvement (CQI). We employ the Deming Method, a cyclical method to ensure continuity of process improvement, to discover opportunities for - and attain - significant quality improvement.

Learn More

Compliance

We partner with our clients to help them transform into well-functioning organizations. We guide you through the ever-changing maze of Corporate Compliance by offering compliance related straining and audit/monitoring in the areas of Professional Integrity, Privacy & Confidentiality, Fraud, Waste & Abuse, Billing Compliance, Medical ID Theft and Business Associate Arrangements. Additionally, we help you feel confident that your lab is well-positioned to determine and execute current compliance with the quality of specimen testing, legitimate billing for tests, and performing safely within the testing environment.

Learn More

Continuous Process and Performance Improvement

We help our clients bring about a culture change within their organization; we work with upper management to move associates from a mindset of "employee" to that of "stakeholder" through involvement in CPI. CPI is, at its most essential, a well-designed, ongoing, iterative program of incremental improvements in business processes, which is aimed at reducing various forms of waste to improve customer satisfaction, while remaining aligned with the financial objectives of the organization. Of course, in the laboratory, that translates to "improved patient outcomes".

Learn More

Growth and Consolidation

Novel analytics tools and techniques enable the clinical laboratory to increase the quality of patient care, create accurate performance benchmarks, and maximize revenue. The data analytics industry is experiencing robust growth, with anticipated sales of analytics tools approaching 12% annual growth through 2020, generating revenues in excess of $B210.

Learn More

Branding

A strong healthcare brand is founded on credibility, quality, and trustworthiness. They are the criteria indicating an institution’s reliability and safety. Our tools help our clients significantly improve quality and productivity to meet client-stipulated turn-around-times (TAT).Moreover, our associations with intellectual property attorneys helps increase your company’s visibility to patients, medical professionals, payers, and providers, boosting your company’s perceived value and negotiating power, in the event of a merger and/or acquisition.

Learn More

Risk Management

We assist our clients in collecting performance and application information covering all processes performed in their institution, mapping those processes and identifying areas of potential failure, employing a "Failure Modes and Effects Analysis" (FMEA). We then perform a risk analysis and determine areas prone to risk and error. Using the FRACAS method, we suggest corrective actions for the scrutinized processes, and develop a quality control plan which encompasses the identification of hazards and their corresponding corrective / mitigating actions, and provides for periodic review and revision of IQCP measures.

Learn More

Innovation

Healthcare institutions need to empower employees to bring change through innovation by cultivating a conducive corporate culture; a milieu in which engaged employees have opportunities to freely and creatively use their specific talents. Inferior management of superior employees can cause attrition of the individuals that an innovative corporation most dearly needs. We help managers to perform as top-level individuals, giving them the proper understanding to support their associates, guiding them in the creation of an environment of trust, and in identifying social and technological "enabling tools" to create involved, innovative employees.

Learn More