Ektelligen's consulting focus is two-pronged; on the one hand, we look into your Lab Operations to identify opportunities to streamline processes and achieve efficiencies for a lean operation. Next, based upon our findings, we work with you to craft and implement a customized Lab Strategy for your Laboratory or Health System.
In a laboratory, opportunities for improvement present from simple laboratory workflow and layout design to complex interdepartmental dependencies affecting quality, productivity and performance. We partner with you to identify appropriate growth strategies, cost reduction initiatives, and opportunities to implement continuous process improvement. By this approach, we are able to help you achieve profitable organic growth by consolidation and integration, increasing overall lab quality and performance.
At Ektelligen, we are aware that every lab has its own unique opportunities for improvement. This is why we do not have a one-size-fits-all, cookie-cutter solutions package for our clients. Our consulting services approach relies on evidence-based analyses to provide data-driven solutions in the following areas:
We partner with you to devise and implement new strategies that will increase your lab’s operational efficiencies, resulting in reduced waste, lower costs, increased associate satisfaction, and optimal patient outcomes.
We employ proprietary tools and methods to transform your lab data into intelligent and insightful information to uncover hidden relationships, patterns, correlations, and trends.
Our novel tools and techniques enable our clients to collect and combine employee performance data across an entire health care system to develop evidence-based best-practices, leading to realistic benchmarking. By creating accurate benchmarks, our clinical lab can increase the quality of patient care while maximizing revenue.
Increasingly, healthcare reimbursement requires that providers and suppliers implement a compliance policy in order to participate in payment plans, whether through Managed Medicare, State Medicaid or private payors. We work with you to assess potential compliance risks, create or update compliance policy and procedures, and help implement compliance training, to foster an ethical workplace environment.
We help our clients map their processes and identify areas of potential failure by employing a failure modes and effects analysis (FMEA). We suggest appropriate corrective actions, issuing a report of our findings using a failure reporting, analysis, and corrective action system (FRACAS).
We partner with you to devise and implement data-driven strategies to increase your lab’s operational efficiencies by reducing waste, cutting costs and increasing staff satisfaction, while achieving better patient outcomes.
We instill a culture of Continuous Process Improvement (CPI) to help your laboratory attain improved patient outcomes - while remaining aligned with the financial objectives of the organization - by reducing various kinds of waste, which increases efficiencies and reduces cost.
We support your efforts to foster an environment of corporate trust, identifying social and technological enabling tools to create engaged, innovative employees.
We help you develop a robust Outreach practice, expanding your footprint in the community, increasing efficiency by reducing incremental costs. We partner with you to identify physician dissatisfiers and forecast growth and attrition.
Overstaffing can quickly drive costs to unsustainable levels, while understaffing can cripple the lab during periods of higher test volumes, planned / unplanned associate absences, etc. We enable you to align processes into value-based tasks, enabling appropriate, cost-effective staffing for the clinical lab.
Contact an Ektelligen representative to discuss how you can partner with us for consultation services.
